Contact information
CONTACT INFORMATION
Contact Us
If you have any questions about your order, shipping, returns, refunds, products, or our policies, you can contact Swimiva using the details below.
Customer Support Email
Business Information
CWTCHY CWTCHY LTD
Trading Name: Swimiva
Company Number: 07662263
Website: swimiva.com
Address: 56 York Place, Newport, WLS NP20 4GD, United Kingdom
Customer Support Hours
Our customer support team is available Monday to Friday, excluding weekends and public holidays.
We aim to respond to customer inquiries within 24–48 business hours.
Order Support
For order-related questions, please include your order number, full name, and the email address used at checkout so we can assist you faster.
Returns and Refunds
For return or refund requests, contact us at support@swimavi.com with your order number and a short explanation of your request.
Shipping Support
For shipping or delivery questions, contact us at support@swimavi.com and include your order number and tracking number if available.