Payment Policy

This Payment Policy explains how payments work when you shop at swimavi.com, operated by CWTCHY CWTCHY LTD.

Accepted payment methods

We accept the payment methods displayed at checkout, which may include major credit and debit cards and other secure options offered by our payment providers. The available methods are shown before you complete your order.

Secure payments

All payments are processed through secure, PCI-DSS compliant payment providers. Your card details are encrypted and handled directly by the payment processor. We do not see or store your full card number.

When payment is taken

Payment is authorised and taken at the time you place your order. If a payment cannot be completed, your order will not be processed.

Currency and taxes

Prices are displayed in the currency shown at checkout. Any applicable taxes are shown at checkout before you confirm your order.

Pricing errors

In the rare event of an obvious pricing error, we reserve the right to cancel the affected order and refund any amount paid.

Refunds

Approved refunds are issued to your original payment method. See our Return & Refund Policy for timing and details.

Questions

For payment questions, email support@swimavi.com.

Swimavi™ is operated by CWTCHY CWTCHY LTD (Company number 07662263), 56 York Place, Newport, NP20 4GD, Wales, United Kingdom.